Before you buy, it helps to know what can and can't cross international borders. Here is a clear, simple guide to shipping restrictions for package forwarding.
One question worth asking before you fill up your cart is simple: will this item actually be allowed to ship to my country? Most everyday purchases ship without any issue at all, but a few categories are restricted almost everywhere, and a few more depend on your specific destination country. Here is a clear, honest breakdown.
The vast majority of what people shop for from German stores falls into these categories and ships without any special steps.
Regardless of destination, these are never shippable through any legitimate forwarding or courier service: illegal drugs and narcotics, counterfeit goods, hazardous or flammable materials outside of normal consumer packaging, and anything illegal to possess in either Germany or your destination country.
This is the part people are often surprised by: a completely normal, legal product in Germany can still be restricted the moment it crosses into your country. Every country sets its own import rules — some restrict certain electronics, some are strict about food or supplements, some cap how much of a category you can bring in without extra paperwork. When in doubt about a specific item, it is always worth a quick check of your own country's customs website, or asking our support team before you buy.
If customs flags a package, it is usually held for review rather than destroyed outright. Depending on the item and country, this can mean extra paperwork, an import duty payment, or in rarer cases, the item being returned or refused. This is uncommon for normal everyday purchases — it mostly applies to the restricted categories above.
If you are ever unsure whether something is safe to ship, reach out to our support team before you buy. A quick question before checkout is always easier than a surprise after your package has already left the warehouse.
The good news is that the overwhelming majority of what people shop for — clothes, electronics, books, auto parts, beauty products — ships completely normally with no issues at all. Get your free German address and start shopping with confidence.